BRANCH MANAGER III

GENERAL DESCRIPTION

ESSENTIAL FUNCTIONS OF THE POSITION

• Manage the day-to-day operations of a branch library
• Organize and coordinate activities of library staff to ensure exceptional and efficient service to customers
• Identify community needs and in collaboration with supervisor develop outreach efforts and programming that are of interest to customers
• Address feedback and complaints from both patrons and staff
• Instruct and effectively supervise staff including managing scheduling, timecards, leave requests, and performance
• Interview, hire, and evaluate staff
• Represent the library in the community
• Maintain and report statistics and monies
• Analyze statistics and patterns of facility use to develop and recommend service enhancements and improvements
• Plan and facilitate branch staff meetings and participate in other meetings
• Oversee maintenance of the buildings and grounds and equipment
• Other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent interpersonal/communication and organizational skills
• Ability to supervise, instruct, and evaluate employees
• Ability to work directly with the public in a friendly, helpful manner
• Ability to handle multiple detailed tasks quickly and accurately
• Knowledge and skills in working with computers and office/AV equipment
• Knowledge of library operations

EDUCATION, EXPERIENCE, AND TRAINING

• Master’s degree in library science from an ALA accredited library school required
• Two years of experience working with customers in a public library required
• Management/supervisory experience required
• Eligibility for a Librarian’s Professional Certificate from the Virginia Board for the Certification of Librarians

SPECIAL CONDITIONS OF EMPLOYMENT

• Must work evening and weekend hours on a regular basis and substitute as needed
• Valid VA driver’s license OR reliable transportation to and from work
• Subject to a six-month provisional period
• May require additional training outside the normal work day