LIBRARY ASSOCIATE

GENERAL DESCRIPTION

The Library Associate is responsible for assisting patrons, performing circulation duties and supervising staff. This position is supervised by the Branch Manager or the Branch Manager’s designee.

ESSENTIAL FUNCTIONS OF THE POSITION

The Library Associate is primarily responsible for assisting patrons and supervising staff.
Duties may include:

Assisting patrons in selecting,locating, and obtaining materials
Answering the phone and handling phone inquiries
Ordering supplies/materials for staff and the branch
Assisting in circulation transactions
Supervising staff in the absence of the Branch Manager and/or Library Assistant
Managing branch in the absence of the Branch Manager and/or Library Assistant
Handling money
Assisting with paperwork and reports
Other duties as assigned

WORKING CONDITIONS

See attached form

KNOWLEDGE, SKILLS, ABILITIES

Ability to work with the public in a friendly, helpful manner
Ability to establish & maintain effective working relationships
Ability to handle multiple tasks expeditiously
Excellent interpersonal communication and organizational skills
Knowledge and skills in working with computers & office/AV equipment

EDUCATION, EXPERIENCE, TRAINING

High school graduate or equivalent required
College courses preferred
Additional training in customer relations, management or an allied area preferred
Experience in working with the public in a library setting preferred

SPECIAL CONDITIONS OF EMPLOYMENT

Must work evening and weekend hours on a regular basis and substitute as needed
Valid VA driver’s license OR reliable transportation to and from work
Subject to six-month probationary period
May require additional training outside the normal work day

FLSA - Non-exempt
July 18, 1997