PUBLIC SERVICES SPECIALIST

GENERAL DESCRIPTION

ESSENTIAL FUNCTIONS OF THE POSITION

• Develops programs in an assigned area.
• Presents programming in an assigned area.
• Conducts outreach to promote library services.
• Provides information and readers’ advisory service to library users.
• Promotes physical and digital collections and resources.
• Instructs and assists users with the public computers and other library technology and equipment.
• Assists in circulation transactions.
• Handles money.
• Maintains statistics.
• Attends required meetings, workshops and training.
• Assists with directing the work of others as needed to help manage workload and operational needs.
• Assists with training employees and volunteers.
• Other duties as assigned.

SKILLS AND ABILITIES

• Ability to work independently.
• Ability to work directly with others in a friendly and helpful manner.
• Ability to establish and maintain effective working relationships.
• Excellent interpersonal communication and organizational skills.

EDUCATION AND EXPERIENCE

• High school graduate or equivalent required; college degree or coursework preferred.
• Relevant previous experience required.

SPECIAL CONDITIONS OF EMPLOYMENT

• Must work evening and weekend hours on a regular basis and substitute as needed.
• Valid Virginia driver’s license OR reliable transportation to and from work.
• Subject to six-month provisional period.
• May require additional training outside the normal work day.