Reference Services

Ask a Question

Chat, email, and text assistance is available Monday - Thursday, 10:00 a.m. - 9:00 p.m. and Friday and Saturday, 10:00 a.m. - 6:00 p.m., excluding scheduled holiday closings. We can:

Provide short, factual answers to your brief questions.
Provide links to relevant and reliable sites.
Assist with the use and enjoyment of our Digital Library.
Suggest other sources when needed.

To chat with us online, look for the green "Ask a Question" speech bubble on each page of the website and click it to open a chat window. If a PRL staff member is not available, the speech bubble will say "Email Us."

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To reach us by email, use ask@pamunkeylibrary.org.

You can also text us at 804-331-6726 (6PAM).

Our ask@pamunkeylibrary.org address is for the use of library patrons only and is not intended as a marketing tool for authors, publishers or materials/service vendors. Authors or companies should send reviews, pricing and contact information to the library at the following address:

Pamunkey Regional Library
P.O. Box 119
Hanover, VA, 23069

Note on the cover of the envelope if the information is intended for a Librarian. Please do not send review copies of any material unless contacted by the Library to do so.

The Pamunkey Regional Library has a strict policy to safeguard the confidentiality of library records. Any information gathered concerning your questions will be used for statistical purposes only.

Reference on Demand

Want to sharpen your computer skills?
Would you like to polish your resume or apply for jobs online?
Want to know more about our databases, like Ancestry Library Edition, HeritageQuest, or NoveList Plus?

Reference on Demand (ROD) offers you personalized, in-depth assistance with a Librarian during one hour sessions on topics like computer skills, resume and job search help, and library research skills for all ages. If you have any questions or would like to make an ROD appointment, call or visit the Ashland, Atlee, or Mechanicsville branch libraries or e-mail ask@pamunkeylibrary.org. A Librarian will contact you as soon as possible.

Proctoring Services

Students interested in proctoring services should contact their local branch library or e-mail ask@pamunkeylibrary.org. See our Proctoring Guidelines for more information.